Terms and Conditions of Sale, Service, and Website Use

Effective Date: August 25th 2025
Website: agnieszkakazimierska.com 

Website Operator: Agnieszka Kazimierska
Applies to: All online services accessible through the Website. 

1. Overview

These terms and conditions (“Agreement”) explain the rules for using this website (“Website”) and its related products and services (“Services”). This is a legal agreement between you (“User”) and us, the website operator (“Operator,” “we,” or “us”), and it applies to all the Services we provide.

If you are entering into this Agreement on behalf of a business or organization, you confirm that you have the authority to do so. In that case, “you” refers to that business or organization. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. 

By accessing and using the Website and Services, you confirm that you have read, understood, and agree to be bound by the terms of this Agreement and the Privacy Policy. You also acknowledge that this Agreement is a legally binding contract, even though it is electronic and not physically signed.

Key Terms:

  • Operator / we / us / our: AgnieszkaKazimierska.com, providing all services and website features.

  • User / you / client: Anyone using our services or website.

  • Services: Coaching, online sessions, workshops, and any our products or services accessible via this Website.

  • Website:  agnieszkakazimierska.com with all its pages, features, and provided services.

  • Content: Anything you provide, upload, or share on the Website.

2. Our Services 

This Website may include access to newsletters, individual sessions, workshops, events, free resources, and other offerings. Participation in any of these is voluntary and based on your own discretion.

Our online services include:

  • Coaching Services online: One-on-one support in areas such as career, leadership, life-and-work balance, personal goals, or mindset.

  • Art Creation, Art Mentorship and Vocal Practice sessions online: Short-term group or individual virtual experiences, including masterclasses, Q&A calls, private consultations, or one-to-one work sessions.

  • Online Workshops, Programs, Masterclasses, and Practice Sessions: Structured, group-based live or pre-recorded programs delivered online.

  • Services are delivered via Zoom, Google Meet or other online platforms.


3. Terms of use

  • You  commit to using our services in accordance with their intended purpose and in compliance with copyright laws and rules of cooperation.  

  • You are responsible for providing accurate contact details and keeping them up to date.  

  • You are responsible for ensuring that our emails and communications reach you and are not filtered into spam or junk folders. To ensure smooth and reliable communication, we recommend adding our email address to your approved contacts or safe senders list.


4. Eligibility

You must be at least 18 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 18 years of age. 


5. Booking, Payment & Billing

  • Services must be booked in advance.

  • Full or partial payment is required at booking, as specified in the description of each service. 

  • Payments are securely processed via PayPal or Stripe transfers or invoicing.

  • Prices are listed in USD and may change; updates will be posted on the Website.

  • For subscription or auto-renewal services, payment details may be securely stored and billed automatically. 

  • The Operator may refuse, limit, or cancel orders at their discretion.


6. Cancellations, Rescheduling & Refunds

6.1. Online Coaching Sessions, Creative Sessions and Vocal Practice Sessions:

  • You can reschedule your session with at least 24 hours’ notice. You should notify your intention to reschedule via email at infoakazimierska[at]gmail.com

  • Cancellations or rescheduling requests made within less than 24 hours, or no-shows are non-refundable and will be considered as “completed”.

  • If you choose to cancel your purchase or subscription for any reason, you are eligible for a refund within 14 days of purchase, provided that no sessions or services have begun.

  • For a series of multiple sessions (packages), refunds are not available once the first session has been completed or once 14 days have passed since the purchase date, whichever comes first.

  • In cases of unforeseen circumstances or emergencies, prior notification is required, and such situations will be reviewed on a case-by-case basis.

6.2. Online Workshops:

  • If you choose to cancel your purchase or subscription for any reason, you are eligible for a full refund within 14 days of purchase, provided the workshop has not started yet. For workshops consisting of multiple sessions, the first session marks the official start of the workshop.

  • Cancellations made after the 14-day period are not eligible for a refund. Please note that no-shows are non-refundable.

  • In case of unforeseen circumstances (such as illness or emergencies), if you notify us before the workshop begins, we will review your situation individually and may offer a partial refund.

  • We also reserve the right to reschedule or cancel a workshop, with full refund if necessary.

7. Access, Participation & Technical Requirements

  • Participants are responsible for ensuring they have reliable internet access, appropriate devices, materials and access to online programs (like zoom) prior to the session.

  • All access links and necessary materials will be provided via email in advance.

  • For online workshops, late arrivals may be denied entry or have limited participation.

  • For individual sessions, the scheduled timeframe remains fixed. Any delay in attendance will result in a shortened session without extensions.

8. Intellectual Property & User Content 

  • All materials provided as part of the Services — including presentations, texts, visuals, recordings, handouts, and tools — remain the intellectual property of the Operator. Any reproduction, distribution, or commercial use of these materials without prior written consent is strictly prohibited.

  • Users retain full ownership of any content they submit or share during the sessions.
    They are solely responsible for ensuring the legality, accuracy, and rights of the content they provide.

  • By submitting content, users grant the Operator a limited license to access, store, transmit, and display the content exclusively for the purpose of delivering the Services. The Operator reserves the right to remove any content that violates policies or is considered harmful.


9. Participant Engagement, Code of Conduct & Confidentiality

  • In all Our spaces we request participants to behave with respect and confidentiality, honouring other’s privacy, stories, and experiences.

  • Participants are requested to behave respectfully. Harassment, hate speech, or disruptive behavior may result in removal from the work session, without a refund.

  • Coaching sessions are confidential unless disclosure is required by law. Some basic information about the Coaching Client (name, surname) might be shared with International Coaching Federation supervisors for the purpose of continued certifications and supervision. Those are described and regulated by the Coaching Agreement - a contract signed between you (the Client) and us prior to the first session.

  • Group sessions and workshops are semi-public; participants are requested to respect each other’s privacy.

10. Privacy & Data Use

Please refer to our Privacy Policy for details on how your data is collected, stored, and used. By using this Website, you agree to our data practices, including the collection of email addresses and WhatsApp numbers for communication purposes.

11. Recordings & Media

  • Some sessions may be recorded; attendance means you agree to be recorded, unless you request otherwise.

  • You may ask to stay off-camera where possible.

12. Accuracy of Information

Information on the Website may contain errors or omissions (product descriptions, pricing, availability). The Operator reserves the right to correct errors, update information, or cancel orders without prior notice.

13. Links to External Resources

This Website may contain links to third-party websites. We are not responsible for their content, accuracy, or privacy practices.



14. Disclaimers & Limitation of Liability

14. 1. Nature of Services
The services offered on this website are designed to support your personal growth, learning, and development. They are not intended to replace therapy, medical advice, or professional financial guidance.

14. 2. Engagement Disclaimer
By engaging with any content or offerings on this site, you are responsible for your own choices, actions, and experiences. The information provided is for guidance and educational purposes only and should not be considered medical, psychological, or financial advice.

14. 3. Responsibility and Outcomes
Everyone’s journey is unique. While we aim to provide helpful guidance and support, specific results cannot be guaranteed. You are responsible for the choices and actions you take based on the services and information provided.

14. 4. Liability
While we strive to provide a safe, reliable, and supportive experience, we cannot be held responsible for any issues, losses, or outcomes that may result from the use of our services or this website, to the fullest extent permitted by law.

15. Copyright & Brand Use

The brand www.AgnieszakKazimierska.com including all names, programs, visuals, and materials is a protected intellectual property. You may not use, reproduce, or represent this brand in any context without prior written permission.


16. Contact & Support

If you need support or have any concerns regarding our Services or your experience, reach out to us via email at infoakazimierska[at]gmail.com. We aim to respond within 3 working days.


17. Agreement to Terms

By registering, booking, purchasing, participating, or using the Website, you confirm that you have read and agreed to these Terms and Conditions and our Privacy Policy.

You acknowledge that this Agreement is a contract between you and the Operator, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.